Ways to Contact Us

We want to make sure you get the help you need. Check out the options below to find the right team to help you with your query.

Order & Account Queries

If you've placed an order with us online or have a question related to your Secretos Del Agua account, our expert team are on hand to help. Please view our FAQ's and ways to contact us. Customer service time Mon-Fri 8am - 5pm and Sat 9am - 5pm.

If you need to write to us, please contact: Secretos Del Agua Customer Service Department,  Meridian House, Gadbrook Park, Northwich, CW9 7RA.

Product & Experience Enquiries

If it’s not order related, and you’re looking for more information specifically about Secretos Del Agua products, please note that direct communication is also available through our Live Chat feature on site.